Automation SME Jobs In Mathura at Ericsson

Job Title: Automation SME
Company: Ericsson
Location: Mathura, Uttar Pradesh
Job Type: Full-time

About Ericsson

Ericsson is a global leader in telecommunication technology and services, providing innovative solutions to enhance network performance, connectivity, and automation. With a strong focus on digital transformation, artificial intelligence, and 5G technology, Ericsson continues to drive industry-leading advancements in network automation and optimization.

As part of our commitment to delivering top-tier service solutions, we are looking for a Subject Matter Expert (SME) in Automation to join our team in Mathura, Uttar Pradesh. This role will be responsible for identifying, driving, supporting, and facilitating efficient and effective transformations within our operations. Automation SME Jobs In Mathura

About the Role: Automation SME

The Automation SME is responsible for leading and implementing automation initiatives that enhance network performance, improve operational efficiency, and drive business transformation. The role focuses on problem-solving, analyzing processes, and leveraging advanced technologies like AI, Machine Learning, and Data Analytics to ensure high-quality network performance and cost-effective solutions. Automation SME Jobs In Mathura

This position requires deep technical expertise in telecom operations, particularly in Packet Core and Circuit Switched (CS) Core domains. Candidates should have a strong understanding of 4G/5G network architectures, data analytics tools, and automation processes to optimize network operations.

Key Responsibilities

1. Network Performance and Automation

Lead and implement automation and AI-driven solutions to improve network efficiency and performance.
Conduct alarm, trouble ticket (TT), and work order (WO) correlations to identify and resolve chronic network issues.
Analyze network performance reports and develop action plans to enhance quality and reliability.
Propose and enforce best practices across all related functions to maintain network stability.

2. Problem Management and Risk Mitigation

Identify and implement preventative solutions for recurring network issues.
Conduct KPI trend monitoring and post-deviation analysis to detect potential service disruptions.
Maintain and track actions undertaken for improvements following governance methods.
Identify Single Points of Failure (SPOF) and drive mitigation plans to reduce risk.
Maintain a risk register and develop proactive strategies to minimize potential issues.

3. Data Analytics and Predictive Modeling

Work with Data Analytics teams to build prescriptive and predictive models for network insights.
Develop automation tools to reduce manual interventions and improve network stability.
Leverage capacity and utilization trends to predict Quality of Service (QoS) improvements.
Collaborate with stakeholders to ensure the smooth implementation of data-driven solutions.

4. Operational Excellence and Knowledge Management

Engage with operations teams and ensure timely closure of network performance issues.
Prioritize network problems based on risk, impact, and severity for effective resolution.
Develop and maintain a knowledge base of problem resolutions, root causes, and preventive measures to reduce recurring incidents.

Required Skills and Qualifications

Educational Qualifications:

Bachelor’s degree (BE/B.Tech) in Telecommunication, Computer Science, or a related field.
MBA (preferred) with a focus on operations or data analytics.

Industry Experience:

Minimum 5+ years of experience in telecom operations.
Hands-on experience with Packet Core (PS) and Circuit Switched (CS) Core domains.
Prior experience with Ericsson, Nokia, or Huawei network nodes is highly desirable.

Technical Knowledge and Skills:

Strong understanding of 4G/5G network architecture, call flows, and interfaces.
Proficiency in analyzing call flow traces and resolving customer complaints.
Hands-on experience with data analytics tools such as Power BI, Tableau, and Microsoft Excel.
Ability to lead automation and transformation projects independently.
Experience in AI, Machine Learning, and Automation to improve network efficiency.

Soft Skills and Competencies:

Analytical mindset: Ability to analyze complex network issues and propose strategic solutions.
Strong communication skills: Must be able to present technical insights effectively.
Project Management: Ability to drive projects independently and align them with customer expectations.
Problem-Solving: Ability to identify network improvement areas and provide proactive solutions.
Leadership: Capability to lead initiatives and influence cross-functional teams.

Why Join Ericsson?

Innovative Work Culture: Work with cutting-edge technology and global telecom leaders.
Career Growth Opportunities: Get exposure to AI, Automation, and Data Analytics in a high-impact role.
Competitive Benefits: Ericsson offers a comprehensive benefits package, including competitive salary, health benefits, and training programs.
Industry Leadership: Be part of a company that is shaping the future of telecom with 5G and AI innovations. Automation SME Jobs In Mathura

How to Apply?

Interested candidates should submit their applications through Ericsson’s official careers portal or via recognized job platforms. Make sure to highlight your experience in automation, AI, data analytics, and telecom network operations when applying. Automation SME Jobs In Mathura

Join us and be part of a global team that is driving the next wave of telecom innovation!